Reference

Read mpo212 Terms & Conditions First

Our Terms & Conditions set the rules for opening an account, using DANA or QRIS, and moving between casino, sports and game areas.

Account rulesWallet conditionsData practicesAccess depends on local law
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mpo212 Read mpo212 Terms & Conditions First
POLICY HELP PATH

Open A Clear Terms Support Route

A clear support route helps when you need to question a clause, correct an account detail or check how a payment condition affects you.

Account access request If phone verification blocks account access, send the account detail used during registration and…
Wallet status query For DANA, OVO, GoPay or QRIS questions, include the payment reference and time shown…
Policy change request To ask about a correction, retention period or account closure, use the account support…
DATA AND ACCESS

Explore How We Apply These Rules

Our policy process is designed to keep account decisions traceable. We separate registration details from payment references where practical, record the checks needed for account access, and use the policy text when…

Account details

We use the phone and registration details you submit to create and verify your account. Keeping those details current helps us match a support request with the correct Terms & Conditions record.

Payment records

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference may be retained to trace a cashier event, resolve a dispute and apply the relevant payment condition.

Cookies and sessions

Cookies and session data can keep your sign-in state and policy choices connected. Clearing them may return you to account verification before the lobby becomes available.

Device security

A new phone or browser can trigger another account check. We may pause access while the submitted phone detail and recent sign-in activity are compared.

Retention requests

If you ask how long an account or payment record is kept, identify the record and account phone detail. We explain the applicable retention process where local law permits.

Corrections and closure

You can ask us to correct an inaccurate account detail or close the account through support. We first check outstanding records before confirming what action can be taken.

Browse Answers About Our Terms

These Terms & Conditions questions cover the account steps Indonesian customers most often need to understand before access. We address eligibility, payment records, device checks, data requests and the route for raising a policy question.

They cover account creation, phone verification, lobby access, payment records, data handling, device checks, policy changes and account closure. The conditions apply where local law permits access.

Yes. We require the phone detail used during registration to be verified before account access. If the check does not complete, use the account support path with the displayed message.

Yes. The payment clauses explain how we match DANA, QRIS, OVO, GoPay, bank transfer and virtual account references. Keep your receipt so a cashier question can be traced.

A new browser or phone may require another security check under the Terms & Conditions. Confirm your registered phone detail, then follow the account step shown before trying again.

Use the account support path and state which detail is inaccurate, such as your phone record. Include the relevant reference so we can assess the correction under the policy.

You can submit an account closure request through support. We check open payment or verification records first, then explain the available closure process where local law permits.

Send the clause title or wording through the account support path, together with your account phone detail. We will explain how that condition applies to your access or transaction.

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